Job Title : Digital and Retail Sales Associate

Job Summary : We are seeking a creative and detail-oriented Digital and Retail Sales Associate to join our team. The ideal candidate will play a crucial role in driving in-store retail sales, managing inventory and fulfillment on our e-commerce platforms, and executing effective social media strategies.

This position requires a passion for both retail sales and social media, along with the ability to create engaging content, analyze performance metrics, and enhance the overall online customer experience.

Responsibilities :

• E-commerce Management :
• Oversee and manage the day-to-day operations of our e-commerce platforms.
• Collaborate with cross-functional teams to coordinate promotions, sales, and product launches.
• Monitor inventory levels, track order fulfillment, and resolve customer inquiries related to online purchases.
• Social Media Strategy :
• Develop and execute a comprehensive social media strategy aligned with overall marketing goals.
• Monitor social media accounts, including creating captions and engagement.
• Stay updated on industry trends and competitor activities to identify opportunities for improvement.
• Influencer research and outreach.
• Retail Sales :
• Greet customers and assist them in identifying their shopping needs.
• Provide product information, answer questions, and offer recommendations.
• Achieve and exceed personal and team sales targets.
• Stay informed about product features, pricing, and promotions.
• Ensure the store is clean, organized, and visually appealing.
• Arrange merchandise displays to attract customer attention.
• Monitor and restock inventory to meet customer demand.
• Process customer purchases accurately and efficiently using POS (Point of Sale) systems.
• Handle cash, credit, and other payment methods in accordance with company policies.
• Analytics and Reporting :
• Monitor and analyze key performance indicators (KPIs) for e-commerce and social media efforts.
• Generate reports on website traffic, social media engagement, and sales performance.

Qualifications :

• High school diploma or equivalent.
• Prior retail and social media experience.
• Familiarity with popular e-commerce platforms and social media management tools.
• Strong written and verbal communication skills.
• Analytical mindset with the ability to interpret data and make informed decisions.

Benefits :

• Paid holidays
• Professional development opportunities
• Employee discounts
• Collaborative and innovative work environment

If you are passionate about sales, social media, and driving online success, we invite you to apply and be a key player in our brand awareness journey!

Last updated : 2024-05-17